Dr. Hinds, owner of Hinds Family Care, is a 50-state licensed physician who believes in the power of virtual care as well as the importance of culturally competent care. He trained as an emergency room physician in an underfunded, urban emergency room that was the only access that most patients had for care. He decided that he wanted to find ways to bring the care to them, and began building in Telehealth almost 10 years ago. Now, he works with a world-renowned team of physicians and nurse practitioners to deliver exceptional virtual care to anyone who needs it throughout the United States. His mission is simple: Get care to as many people as possible, as accessibly as possible, and do it in ways that are comfortable to those who have been previously disenfranchised from the healthcare environment.
Conditions Treated
Abdominal Pain
Asthma
Back Pain
Cold Sores
Headache
Influenza
ACNE
Urinary Tract Infection (UTI)
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Physician's Order Request Policy
Please note that these services are not intended for any emergency medical situations. If you are having a life-threatening or serious condition that may require hospitalization, including, but not limited to, high-grade fever; low or high blood pressure; active serious infection, including, but not limited to, COVID; chest pain; shortness of breath; severe pain; or stroke-like symptoms, please call 911 immediately or go to a nearby emergency center as quickly as possible.
If you do not have a physician's order for labs or non-invasive radiology services, you may request it through our network of affiliated physicians/providers in selected states for an additional non-refundable fee, as listed (asynchronous consultation). Please note that an asynchronous consultation or physician-order service for diagnostics is not available for radiology tests requiring IV contrast. Patients needing a diagnostic study with IV contrast must complete an online visit with our physician first and, likely, will also need to have a lab test for their kidney function before a diagnostic study with IV contrast can be scheduled.
Once you request our provider or physician's order service, you will receive an email from us inquiring more details about your medical history. Based on the information you provide, one of our affiliated physicians or providers will make a determination about processing the order for the requested service. In some cases, as determined by our affiliated medical team, you may be required to provide additional clinical information or may be asked to have a more detailed online visit (an additional fee may apply) before your order can be processed. Please note that in some situations, or based on available clinical information, our team may even decide not to process the requested diagnostic order service and rather may recommend you to seek immediate medical attention in person or go to the nearest urgent care or ER. In that case, any advanced payment for the diagnostic service(s) will be refunded, but the physician's consultation or order request fee will remain non-refundable.
Please also note that any post-diagnostic service follow-up visit(s) or treatment(s) is not covered in this service fee and the ordering physician is not responsible to provide any continued care unless you sign-up for that service separately. Depending on your situation or test results, you may be advised to seek consultation with either primary care or a specialist physician (local or online) for further work-up and treatment. If you are unsure or have any questions, please call our customer support service before placing an order.
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