Please note that these services are not intended for any emergency medical situations. If you are having a life-threatening or serious condition that may require hospitalization, including, but not limited to, high-grade fever; low or high blood pressure; active serious infection, including, but not limited to, COVID; chest pain; shortness of breath; severe pain; or stroke-like symptoms, please call 911 immediately or go to a nearby emergency center as quickly as possible.
If you do not have a physician's order for labs or non-invasive radiology services, you may request it through our network of affiliated physicians/providers in selected states for an additional non-refundable fee, as listed (asynchronous consultation). Please note that an asynchronous consultation or physician-order service for diagnostics is not available for radiology tests requiring IV contrast. Patients needing a diagnostic study with IV contrast must complete an online visit with our physician first and, likely, will also need to have a lab test for their kidney function before a diagnostic study with IV contrast can be scheduled.
Once you request our provider or physician's order service, you will receive an email from us inquiring more details about your medical history. Based on the information you provide, one of our affiliated physicians or providers will make a determination about processing the order for the requested service. In some cases, as determined by our affiliated medical team, you may be required to provide additional clinical information or may be asked to have a more detailed online visit (an additional fee may apply) before your order can be processed. Please note that in some situations, or based on available clinical information, our team may even decide not to process the requested diagnostic order service and rather may recommend you to seek immediate medical attention in person or go to the nearest urgent care or ER. In that case, any advanced payment for the diagnostic service(s) will be refunded, but the physician's consultation or order request fee will remain non-refundable.
Please also note that any post-diagnostic service follow-up visit(s) or treatment(s) is not covered in this service fee and the ordering physician is not responsible to provide any continued care unless you sign-up for that service separately. Depending on your situation or test results, you may be advised to seek consultation with either primary care or a specialist physician (local or online) for further work-up and treatment. If you are unsure or have any questions, please call our customer support service before placing an order.
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It is a sporadic genetic disorder, which affects the copper metabolism in the body because of mutation in some gene on chromosome 13. It mainly affects children and adults between 5 to 35 years of age.
The human body is composed of cells, and each cell has got its’ own DNA, which is composed of chromosomes. These chromosomes are always present in pairs and are the basis of everything, our physical characteristics, attributes, mental and social behaviors, etc. These chromosomes are made up of various genetic codes and are responsible for every normal function in our body. But if due to any reason, this genetic code gets changed in any chromosome, it results in mutation and hence an abnormal functioning DNA or cell or causes any pathology.
As we know, the liver is one of the largest organs and is present in the right upper quadrant of the abdomen, and one of the primary functions of the liver is to metabolize different nutrients and minerals; the liver also metabolizes copper under normal conditions. When we eat food, copper is absorbed from the stomach and small intestine; it is absorbed and stored into the liver and is excreted in the bile in protein-bound form. This protein is known as Ceruloplasmin. Suppose this protein is not produced or gets damaged due to any reason. In that case, copper will not be excreted out of the body and accumulated in the liver and various other body tissues, and organs resulting in damage to them and manifesting different signs and symptoms discussed later.