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As the novel coronavirus spreads far and wide, the fear attached to this outbreak also reaches colossal levels. What every one of us should realize is that around 85 to 90% of COVID-19 patients don't show severe symptoms. Only the elderly who are above 60 and those with low-immunity or underlying diseases like diabetes, high blood pressure, or cancer are more at risk of facing critical situations. While healthcare organizations around the world are constantly informing everyone of such facts and figures, people are still confused and somewhat troubled. If someone tests positive for coronavirus, they shouldn't panic. Under no circumstances should anyone rush to the hospital unless there is a real emergency.
Here are some vital dos and don'ts that we should all be aware of to stay protected and to extend that protection to people around you in case you have the infection.
.There are currently no vaccines or medicines that can cure coronavirus. “Prevention is the cure” when it comes to this disease. Social distancing and isolation can help save millions of lives during this outbreak. Stay home and consult reliable doctors virtually. Book lab tests/imaging services that can benefit lives everywhere while staying safe and secure.
Sirpa Talvikki Autio MD

Please note that these services are not intended for any emergency medical situations. If you are having a life-threatening or serious condition that may require hospitalization, including, but not limited to, high-grade fever; low or high blood pressure; active serious infection, including, but not limited to, COVID; chest pain; shortness of breath; severe pain; or stroke-like symptoms, please call 911 immediately or go to a nearby emergency center as quickly as possible.
If you do not have a physician's order for labs or non-invasive radiology services, you may request it through our network of affiliated physicians/providers in selected states for an additional non-refundable fee, as listed (asynchronous consultation). Please note that an asynchronous consultation or physician-order service for diagnostics is not available for radiology tests requiring IV contrast. Patients needing a diagnostic study with IV contrast must complete an online visit with our physician first and, likely, will also need to have a lab test for their kidney function before a diagnostic study with IV contrast can be scheduled.
Once you request our provider or physician's order service, you will receive an email from us inquiring more details about your medical history. Based on the information you provide, one of our affiliated physicians or providers will make a determination about processing the order for the requested service. In some cases, as determined by our affiliated medical team, you may be required to provide additional clinical information or may be asked to have a more detailed online visit (an additional fee may apply) before your order can be processed. Please note that in some situations, or based on available clinical information, our team may even decide not to process the requested diagnostic order service and rather may recommend you to seek immediate medical attention in person or go to the nearest urgent care or ER. In that case, any advanced payment for the diagnostic service(s) will be refunded, but the physician's consultation or order request fee will remain non-refundable.
Please also note that any post-diagnostic service follow-up visit(s) or treatment(s) is not covered in this service fee and the ordering physician is not responsible to provide any continued care unless you sign-up for that service separately. Depending on your situation or test results, you may be advised to seek consultation with either primary care or a specialist physician (local or online) for further work-up and treatment. If you are unsure or have any questions, please call our customer support service before placing an order.
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